FAQ

How to Make an On-Chain Withdrawal Request - Mobile App Tutorial

Here's the step-by-step guide on how to withdraw your crypto coins (via blockchain to your receiving platform/exchange/wallet) on Bitget APP:

Important Note: Please make sure the identification of your Bitget account is verified before making any withdrawal request.

Step 1:

Firstly, go to [Overview] from [Assets] page. Next, choose [Withdraw].

How to Make an On-Chain Withdrawal Request - Mobile App Tutorial image 0

Step 2:

Under [Crypto], select the coin that you would like to withdraw. You are only able to choose the coins you own in the spot account. Next, select [On-Chain Withdrawal].

Step 3:

Select the network/chain type and you will see the transaction fee for each blockchain accordingly. Please ensure you have selected the same network as the receiving platform/exchange.

Otherwise, check the contract address on the coin, corresponding with its network. If you select the wrong network (not supported by your receiving platform/exchange), your funds might be lost and couldn’t be recovered.

*Note: Please be informed that some crypto coins might have a temporary suspension and no deposit/withdrawal is allowed at the time being.

Step 4:

Enter the withdrawal address (from the receiving platform/exchange) and click [Next].

Step 5:

Enter the withdrawal amount and proceed to [Withdraw].

Step 6:

Confirm your order and [Agree] to the agreement.

Step 7:

Enter your fund code and other security verifications.

At last, your withdrawal request has been submitted successfully. Please wait patiently as it may take within 30 minutes ~ 1 hour.



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